Consumer Advice and Alternative Dispute Resolution

in the sense of the provisions of Section 1811(2) and Section 1820 (1) of Act No. 89/2012 Coll., the Civil Code

implemented by

Pajerová Sedláčková ADVOKÁTKY s.r.o., ID. No..: 247 80 251

Registered office at Praha 2, Nové Město, Fügnerovo nám. 1808/3, Postal Code 120 00

Registered in the Commercial Register administered by the Municipal Court in Prague, Section C, File No.173656

Tel: +420 224 498 345-6

E-mail: info@advokatky.cz

Website  www.advokatky.cz

(the “Law Office“)

 

and addressed to all of the potential and actual clients of the Law Office

who are in the position of consumers (see the provisions of Section 419 of the Civil Code) and who are interested in entering into a contract of legal assistance with the Law Office

(hereinafter referred to as the “Client“).

1. Personal data of the Clients, potential clients and visitors to the website are handled as described in chapter GDPR/Privacy Policy.

2. Cookies are regulated in the Cookies Policy.

3. Pursuant to Act No. 253/208 Coll., on selected measures against the legitimization of the proceeds of crime and financing of terrorism (AML), as amended, lawyers are among the obliged entities. As an AML Officer in the sense of 22a responsible for compliance with AML duties provided by the AML Act, i.e. all AML duties in general, and as a Contact Person in the sense of Section 18 and Section 22 of Act No. 253/2008, in charge of the reporting duty under Section 18 of the AML Act which includes reporting of suspicious transactions to the Financial Analytical Office whenever such suspicious transaction is detected, in charge of compliance with the reporting duty under Section 18 of the AML Act and in charge of regular contacts with the Financial Analytical Office, JUDr. Vladimíra Pajerová, attorney-at-law, has been appointed, contact details: email: pajerova@advokatky.cz and tel.: 603222600.

4. Offers on the Law Office website at www.advokatky.cz and on social media are for information purposes only. They do not constitute an offer in the sense of Section 1731, Section 1732 or Section 1733 of the Civil Code. The publication of an offer does not give rise to any right to enter into an agreement.

5. In accordance with the applicable laws, the Law Office hereby advises each Client (namely with respect to a contract of legal assistance which the Client intends to make with the Law Office) that:

a) The provision of legal services by the Law Office is mainly subject to Act No. 85/1996 Coll., Attorney-at-Law Act;

b) Subject of services: Legal assistance to the Client involves mainly legal advice, representation of the Client by the Law Office in proceedings before courts or other governmental authorities, negotiations with other legal entities or natural persons, making agreements and understandings on behalf of the Client etc.;

c) Price: The subject of services will be offered at the price as determined in the Contract of Legal Assistance. The Law Office is a VAT payer. The price for services is usually calculated and determined as an hourly rate, with a special rate for administrative works associated with legal assistance; for details, see chapter Fee;

d) The contract of legal assistance is made for an unlimited term, unless the parties agree in the contract otherwise. The client may terminate the contract, also by notice of termination with an immediate effect, delivered to the address stated in the heading of the contract being made;

e) The Client may also withdraw from the contract within 14 days of its execution, also for convenience. In order to exercise the right to withdraw from the Contract of Legal Assistance, you must notify the Law Office of your decision to withdraw from the contract by giving a clear statement, e.g. by a letter sent via postal operator or via email. In this respect, the Law Office refers also to Act No. 634/1992 Coll., on consumer protection, as amended.

f) Liability for defective performance:

  • The law office has a no-fault liability for damages caused to the Client. Each Client – consumer may use a free-of-charge ADR (alternative dispute resolution) procedure for the resolution of any disputes which might arise any time in the future under the contract between the Client and the Law Office;
  • Only a consumer may file a petition for dispute resolution, after failing to resolve the complaint directly with the Law Office;
  • In such case, a petition for the initiation of ADR procedure might be filed with the Czech Bar Association (www.cak.cz). Such a procedure should be usually concluded within 90 days from its initiation. The elements which must be included in each petition are provided in Section 20n of the Consumer Protection Act; for details, see also Act No. 634/1992 Coll., on consumer protection, as amended.